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FAQ

  • Q1: Are you manufacturer or trading company?
  • A1: We are professional manufacturer with more than 10 years of experiences.    
  • Q2: Can we visit your factory?
  • A2: Our factory is near airport and trainstation, you are warmly welcome to visit us whenever you are available. 
  • Q3: Whether your products do quality inspection before delivery?
  • A3: Yes, it is necessary in standard production processing, we do inspection on every respect before delivery to make sure all thing goes well.
  • Q4: Do you supply samples for testing before placing order?
  • A4: Yes, samples are available for your checking quality, it takes about 1-3 days to ship out the stock item.
  • Q5: How long is your delivery time?
  • A5: Usually it takes about 7-15 working days for production.
  • Q6: What Payment Terms are your company accepted?
  • A6: Generally it is 30% T/T in advance, balance can be made after shipment.
  • Q7: How can I get help?
  • A7: Please email info@link-solarenergy.com or the person you have contacted.
  • Q8: What are the advantages of solar panel mountings?
  • A8: Solar panel brackets are made of high-strength aluminum alloy, known for their lightweight, corrosion resistance, and high strength. Through rigorous testing and optimized design, they can withstand various weather conditions and heavy loads, ensuring the stability and safety of the solar panel system.
  • Q9: What types of solar panel systems are the brackets suitable for?
  • A9: Our solar panel brackets are suitable for various scale solar panel systems, including rooftop installations, ground-mounted installations, and large solar power plants. Whether it’s for residential, commercial, or industrial purposes, we can provide suitable bracket solutions.
  • Q10: Is the installation of solar panel brackets complicated?
  • A10: Our solar panel brackets are designed with modularization, making installation quick and easy. The bracket components are prefabricated and standardized, and can be assembled following detailed installation guidelines. We also provide installation videos and technical support to ensure a smooth installation process.
  • Q11: What is the warranty period for solar panel brackets?
  • A11: We provide 10 years of warranty for our solar panel brackets. The specific warranty period may vary depending on the product model and contractual terms. During the warranty period, we will be responsible for addressing any issues caused by material or manufacturing defects, and provide free repair or replacement.
  • Q12: Can I customize the solar panel brackets?
  • A12: Yes, we offer customization services for the solar panel brackets. We can design and manufacture brackets according to your specific requirements. Our engineering team will work closely with you to ensure the brackets meet your specifications and technical parameters.
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